Indigo Family,
It’s Joe here, and I can hardly believe we’re staring down the final weeks of 2025. The year is rapidly winding down and what a journey it’s been for our Indigo Family. This is the time when we reflect on the road we’ve traveled and lock in our strategy for the spectacular year ahead.
The Mobile Unit: From Launch to Legacy
I want to take a moment to celebrate the incredible progress we’ve made since our Mobile Detailing Unit launched in August. We are continually refining our systems, proving that the Indigo Mandate – our commitment to system integrity and unparalleled quality could be delivered directly to your doorstep.
The initial success has validated everything we stand for: convenience, professionalism and a non-negotiable standard of finish. This unit has shown that our SOPs are not just theoretical; they are the engine of our growth and the foundation of the ‘Car Care Club’ we are building together. Thank you for welcoming our team and trusting us with your pride and joy. Every booking has fueled our expansion and strengthened our resolve to be the undisputed premium leader in Nairobi.
Rainy Season Survival Guide: Protect Your Investment
We’re deep into the rainy season now and I know the daily commute can be brutal on your paint and interiors. Remember, this is the time when cheap washes cause the most damage, grinding dirt into your clear coat.
Here are three non-negotiable tips to protect your ride this month:
- The Undercarriage is Critical: Road grime contains salt and corrosive materials that eat away at your chassis. Schedule a dedicated under carriage flush after every heavy storm.
- Sealants are Your Shield: Ensure your paint has a protective layer. Our Ceramic Sealants provide a hydrophobic barrier, making water bead off instantly and preventing mud from bonding to the surface. If you haven’t had a proper sealant application since the rains started, book one now.
- Interior Humidity Control: Wet feet and closed windows trap moisture, leading to mildew and odor. Run your car’s AC and heater simultaneously on recirculate for a few minutes to dry the carpets and seats. This is a simple trick to preserve your interior.
Transitioning to Total Control: Full Online Booking!
In line with our commitment to ruthless efficiency and providing the best experience, I’m thrilled to announce a major upgrade. Starting immediately, Indigo Car Care will transition to 100% full online booking and prepayment.
This move is a direct application of the Cause-and-Effect Principle. We are taking control of the entire customer journey to ensure a seamless, professional experience – every time.
What this means for you, the Indigo Family:
- Better Service: Instant booking confirmation, real-time availability checks and automatic service reminders.
- Zero Stress: Your booking is confirmed the moment you pay. No more back-and-forth calls or cash handling.
- Guaranteed Slots: Our system ensures optimal routing for our mobile unit, meaning your detailer arrives on time, ready to work.
We believe this strategic shift will enhance your experience dramatically. Please use the new portal for all future appointments: book your core mobile detailing
End-of-Year Indulgences: The Holiday Specials
As a thank you for your commitment to premium quality, we are rolling out a special package to get your vehicle ready for the holiday season:
10% off any gift card purchase, through December 31st! Enter Code FESTGIFT
The transition to efficiency, the adoption of our Mandate and the unwavering focus on quality are all part of the journey to building Indigo into something truly monumental.
Thank you for being part of the journey. Let’s finish the year strong.
Yours in Detailing Excellence,
Joe Kambo
CEO, Indigo Car Care Club
